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Some time ago, there was a lot of talk in the corporate world about "courageous conversations." As an HR Business Partner at the time, I found this puzzling - surely these conversations were simply part of a leader's job description, they came with the turf. However, over the years I've learned that many leaders genuinely struggle in giving feedback and addressing performance issues. Those who do it well are often surprised by the gratitude they receive for doing something th

All organisations have cultures—"the way we do things around here." Cultures both shape strategy and are shaped by them. Successful organisations have cultures that actively support the delivery of their strategies. Some leadership teams attempt to change culture by simply developing new values and cascading these through the organisation. This rarely works unless every other element is aligned to support the change. I’ve seen executive teams spend hours word smithing values,

After 30 years of working in large corporations and having worked with many senior leadership teams I can confidently say that most teams operate on a sub-optimal basis.   Clearly, perfection is an unattainable aspiration.  Teams are made up of humans and we're all works in progress. However, the true power of a team lies in its ability to harness all the strengths, ideas and capabilities of its members.  This collective intelligence is what creates better strategies, improve